Features, with the story behind them.

Activity catalog & points

The foundation: you decide what counts, and what it's worth.

Every chamber values different things. One rewards ribbon cuttings heavily; another cares most about new-member visits. Software that ships a fixed point list is useless to both — so the catalog was the first thing built, and it was built to be edited.

Leaderboards & rankings

Recognition that's public, current, and impossible to argue with.

Ambassador of the Year used to be decided by whoever kept the best notes. Leaderboards exist to replace that conversation with a table — and to give members a reason to check in between events, because standing is only motivating if you can see it.

Rewards store

Points people can actually spend — on things you choose.

We kept seeing the same pattern in real programs: members earn thousands of points that never get redeemed, because there's nothing to redeem them for. An unstocked store is a motivation engine sitting idle — so the store was built to be genuinely easy for a chamber to run.

Spin wheel

A live prize moment that turns a check-in into a room-wide event.

Referral groups already had a drawing ritual — names in a hat at the end of the meeting. Digitizing it kept the ritual and removed the paper, then made it better: entries earn themselves from qualifying activity, and guests can play, which quietly turns a visitor into a prospect.

Achievement badges

Collectible proof of what someone has actually done.

Points answer "how much," but they don't answer "what did you accomplish." Badges do — and unlike a leaderboard, they aren't zero-sum: everyone can earn the same badge, which makes them the one recognition mechanic that reaches quiet contributors as reliably as competitive ones.

Streaks

Rewards showing up consistently, not just showing up big.

Point totals reward the member who attends one huge event. Streaks reward the member who shows up every single month — a different, arguably more valuable person. The hard part was fairness: a vacation shouldn't erase a year of consistency, so streaks were built with grace built in.

Challenges

Seasonal pushes with a clear finish line.

Programs go flat in the long stretch between signature events. Challenges exist to create a reason to engage in March — a time-boxed goal with a name, a deadline, and a reward, which is a much easier ask than "please participate more."

Team competitions

Friendly rivalry between groups, with a real prize pool.

Individual leaderboards motivate the top few and quietly discourage everyone else. Team competitions change the math: now the member in twelfth place still matters because their points carry their squad — and teams recruit their own teammates, which is engagement you don't have to drive.

Recognition tiers

Status that means something — and comes with real perks.

Leaderboards reset. Tiers accumulate. Members who have contributed for years wanted standing that reflected the whole arc, not just this quarter — and chambers wanted a structured way to hand out perks without deciding case by case every time someone asks.

Engagement nudges

Catches fading members before they become former members.

Retention decisions get made quietly, in the weeks when nobody hears from a member. Nobody has time to notice every drop-off manually, so nudges automate the noticing — and then measure whether the outreach actually brought anyone back.

Requires Messaging is delivered through the Events & Notifications package

Referral & one-to-one tracking

The business your members pass each other, on the record.

Referrals get announced out loud on a Thursday morning and forgotten by Friday. A group knows it produces value but can't prove it to the next member who asks whether joining is worth it — so the tracking exists as much for recruiting into the group as for the group itself.

Requires Referral Groups add-on